Our Commitment: At Dscarf, we aim to provide you with the highest quality products. However, if you are not completely satisfied with your purchase, we are happy to assist you with our return policy.
Return Eligibility: The product must be in the same condition as when it was received. The product must be in its original packaging and accompanied by the invoice or proof of purchase.
Initiating a Return: To initiate the return process, contact our customer service within 14 days of receiving your order. You can reach us at "info@dscarf.com". Please include your order number, the product you wish to return, and the reason for the return.
Return Shipping: Return shipping costs are the responsibility of the customer. We recommend using a trackable shipping service or purchasing shipping insurance to ensure your returned product reaches us, as we cannot guarantee that we will receive your returned product.
Return Process: Once we receive your returned product, we will inspect it and notify you of receipt. We will inform you immediately about the status of your return after inspection.
If your return is approved, we will refund your payment to your original payment method. The time it takes for your refund to reach your account may vary depending on your payment provider.
Exchange: If you wish to exchange your product for a different color or model, please contact our customer service. Exchanges are subject to product availability.
Contact Information: If you have any questions regarding our return policy, please contact us:
Email: info@dscarf.com
Note: Personalized products, products on sale, and gift cards are not eligible for return.
Dscarf TR reserves the right to change its return policy at any time. Please review the policy before making a purchase.
Thank you for shopping at Dscarf.