Introduction: Our Shipping Policy outlines the terms and conditions for shipping our products to our valued customers.
Processing Time: Orders are generally processed and shipped within 1-3 business days of payment receipt. Processing times may be slightly longer during peak seasons or promotional periods.
Shipping Costs: Shipping costs are calculated based on the weight of the products and the delivery location. The total shipping cost will be shown on the payment page before you complete your purchase.
Shipping Methods: We offer domestic shipping services within Turkey and international shipping options to other countries. Estimated delivery time and cost may vary depending on the chosen shipping method and your location.
Order Tracking: Once your order is shipped, we will send you a confirmation email containing a tracking number. You can track the status of your shipment using the provided tracking number on our website or the website of the designated shipping company.
Delivery Address: It is the customer's responsibility to provide accurate shipping information. We accept no responsibility for delays or additional charges resulting from incorrect or incomplete delivery addresses.
Undeliverable Packages: If a package cannot be delivered or is returned to us due to an incorrect address, the customer will be responsible for any additional shipping charges incurred for resending the package.
Delivery Issues: If you experience any problems with the delivery of your order, please contact our customer service team immediately, and we will assist you in resolving the issue.
Contact Information: If you have any questions or concerns regarding our "Shipping Policy," please contact us:
Email: info@dscarf.com
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